** CUSTOMER SERVICE **
Question or Comment about your personalized stick order?
Send your email to customerservice@customstix.com or call us at 1-888-280-1710.
Blown Away Innovations, LLC
DBA: Custom Stix
P.O. Box 851336
Mobile, AL 36685
or fill out this contact form:
Check the status of a previous personalized stick order?
Log in to your account by clicking here. Once you login, you will be presented with several options regarding your Custom Stix account including detailed order history.Questions about larger quantities of Personalized Sticks only?
Drum Stick Pricing: Every order placed consists of two pair of identical drumsticks for $29.99. You will receive a quantity discount for higher quantity purchases:
3 sets @ $27.00 each (6 pairs total) = 10% discount
6 sets @ $25.50 each (12 pairs total) = 15% discount
9+ sets – Email us for discount rate!
* Please note that all quantity discounts are shown on the last page (Order Confirmation) during the checkout process.
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*******Details about shipping personalized sticks internationally:
Shipping internationally can sometimes take 4 weeks because of customs. Currently there is no other option for shipping except for the United States Postal Service. There is no guarantee with international shipping because we have no control over each country’s customs policy. However, 4 weeks is a good estimate.
1. This option is for shipments going to Canada and Mexico.
There is an additional cost of $3.00 for the basic stick order of $29.99
Make sure you have already purchased the sticks before
taking this next step.
Please click on the BUY NOW botton below and follow the directions.
You will be charged $3.00 for shipping to Canada and Mexico.
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2. This option is for shipments going to places outside of the US, other than Canada and Mexico. Example: UK, Africa, Australia, etc…
There is an additional cost of $7.00 for the basic stick order of $29.99
Make sure you have already purchased the sticks before
taking this next step.
Please click on the BUY NOW botton below and follow the directions.
You will be charged $7.00 for your shipment.
